Frequently Asked Questions

How to prepare for your makeup and hair appointment.

  • → A preview session is strongly recommended to be able to create a customized look that the client can wear throughout the day to then decide if any changes will need to be made.

    → www.pinterest.com is a great platform where clients can find inspiration and share it with us.

    → We are unable work on clients with excessive oily hair or any skin or scalp conditions that may compromise the Artist’s health.

  • 45 minutes to 1 hour per service based on the desired look. The client will receive a timeline to be reviewed.

  • → Dry

    → Normal

    → Combination

    → Oily

  • TINTED MOISTURIZER

    Lightweight with just a hint of color. Tinted moisturizer evens out your skin tone while infusing it with extra hydration—a dual benefit that makes it a popular choice. It's perfect for those who want their skin to have a natural glow without looking like they're wearing makeup. Not recommended for oily or combination skin.

    MATTE

    Has no sheen and no glow to it but highlights can still be added. Please keep in mind that this finish accentuates skin texture, dry skin, acne, wrinkles and scars. It is not recommended for clients with skin that is peeling off.

    DEWY

    This look has a very radiant finish. Not recommended for clients with oily or combination skin, specially if planning on wearing the makeup all day in humid, hot climate. Ideal for normal to dry skin.

    NATURAL/SATIN

    This is the preferred finish by most clients, it gives the skin a natural glow with a little more coverage than a tinted moisturizer. The finish is natural with a subtle glow. Suitable for all skin types, except excessive oily skin.

    FULL COVERAGE

    This is a thicker, heavier more noticeable formula that hides skin discolorations, bruises, freckles, melasma, sun spots and uneven skin tones. This is more suitable for photoshoots or TV appearances.

    → Let us know if you will come to the appointment with any bruising.

  • Unlike traditional makeup, Airbrush Makeup is a gently, smooth and flawless makeup application that consist of spraying a fine mist of liquid foundation onto the skin through an airbrush gun. The look will be more of a matte finish. Traditional Makeup is press onto the skin with a makeup sponge to create a seamless look with the option of a dewy, natural or matte finish.

  • HAIR

    Clients not scheduled for a blow out: shampoo and condition the hair the day before the appointment with a professional shampoo and conditioner. For clients with straight hair or soft waves, let hair air dry. For clients with natural tight curls or frizzy hair, blow dry hair using a round brush. Clients not scheduled for a blow out are required to come to the appointment with completely dry hair ready to be style.

    All clients must avoid using a flat iron, hair serums, leave-in conditioner or any hair styling product that will weight the hair down.

    Clients scheduled for a blow out will be guided on how to prep.

    Please keep in mind that using the hotel’s shampoo and conditioner might not give the client the best results.

    MAKEUP

    Come to the appointment with a clean, makeup-free face and no mascara. Removing old mascara during your appointment will cause redness and teary eyes. We provide false lashes for every makeup application, let us know ahead if you have eyelash extensions we will need to fill-in.

  • → Hair extensions are recommended to add fullness and volume.

    → We recommend to use a volumizing shampoo and conditioner at least 3-4 times prior to the appointment.

    → Brand new hair extensions must be washed prior to the appointment.

    → The last shampoo will be 1-2 days prior to the appointment, let hair air dry.

    → Flat ironing the hair is not recommended.

    → Skip all hair styling products, specially serums, leave-in conditioner, hair spray, dry shampoo hair mousse, or any other product that will make the hair feel thin, sticky or smooth.

    RECOMMENDED BRANDS

    → R&Co BLEU Ingenious shampoo and conditioner

    → PUREOLOGY pure volume both shampoo and conditioner.

    → AMIKA 3D volume and thickening shampoo and conditioner.

    Rinse conditioner well.

    We can re-create a hair look when not having the above, however, hair extensions and using the right shampoo and conditioner will add the fullness, texture and volume that will hold the hair style better and longer.

  • Visit www.thehairshop.com

    We recommend that clients visit the store and an associate will match the hair extensions to the client’s hair color. No appointment is necessary.

  • Our kits are stocked with high-end products. Foundations are carefully selected prior to the appointment to give our clients the desired make finish. Artists kits are stocked with a wide selection of human hair lashes for clients to choose from.

  • False lashes, decollate makeup and a small touch up kit.

  • Please keep in mind that minimal touch ups may be needed throughout the day, specially for long events and outdoor weddings in the summer. You can book an Artist in advance to stay for touch ups.

  • You will received a timeline to plan accordingly prior to the appointment. Please have your guests bring reference images of what they have in mind for makeup and/or hair.

    We are unable to service clients coming to the appointment with extremely oily hair because the hair will not accept the hair styling, additionally, we can not work with oily hair for sanitation reasons. Please keep in mind that the payment for this type of scenario is not refundable.

  • Yes, we have travel for our clients across the USA and worldwide.

  • Travel expenses are per Artist:

    → Transportation by air or ground.

    → Hotel or Airbnb

    → Meals and any related expenses required to provide the services e.i. parking expenses, toll fees etc.

  • Yes.

  • Our kits are sanitized prior to an appointment and in between clients. We replace every possible tool for disposables.

  • → Makeup & hair reference photos.

    → Signed agreement.

    → Payment.

  • A medium to large clear working space is required for all appointments. Pre-arranging the space prior to the artist arrival is greatly appreciated. Having to clear the space to set up might take out partial time of the scheduled time window.

    We love dogs but please have dogs on a leash if you think they will wanna have a play day during the appointment.