Frequently Asked Questions
How to prepare for your makeup and hair appointment.
-
→ Why it Matters
It removes guesswork and maximizes the time on the actual day of the event.
Tests for Allergies: You can find out if your skin reacts negatively to specific products ahead of time.
Builds a Timeline: It helps you and your artist figure out how long the application will take on the big day. A preview session is strongly recommended to be able to create a customized look that the client can wear throughout the day to then decide if any changes will need to be made.
→ What Happens During a Preview Session
Consultation: You discuss your vision, share inspiration photos, and talk about your skin type.
Application: The artist applies the makeup look while checking how different shades and formulas look on your face.
Adjustments: You can tweak the intensity, change lip colors, or test false eyelashes in real time.
Wear Test: You wear the makeup for several hours to see how it holds up against oil, sweat, and lighting.→ www.pinterest.com is a great platform where clients can find inspiration and share it with us.
-
45 minutes to 1 hour per service based on the desired look. The client will receive a timeline to be reviewed.
-
→ Dry
Common Signs of Dry Skin
Tightness: Your skin feels stiff or stretched, especially after washing.
Rough texture: The surface feels bumpy, coarse, or flaky.
Itching: Dry patches often trigger persistent itching.
Flaking or scaling: You may notice fine scales, peeling, or an ashy appearance.
Cracking: Severe dryness can cause fine lines or painful cracks that sometimes → Normal
Recommended Daily Skin Care Routine
Apply a thick moisturizer or ointment immediately after bathing.
Use gentle, fragrance-free cleansers instead of harsh soaps.
Limit showers to 5 to 10 minutes using warm water rather than hot water
→ Combination
Common Signs of Combination Skin
Oily T-Zone: The forehead, nose, and chin often produce extra oil, leading to shine, larger pores, or occasional breakouts.
Dry Cheeks: The cheeks, jawline, and temples often feel dry, rough, or flaky.
Fluctuations: Skin behavior can change depending on the weather, stress, or hormone shifts
Recommended Daily Skin Care Routine
Cleanser: Wash twice a day with a mild, pH-balanced or gentle gel cleanser to remove oil without stripping dry spots.
Toner: Use an alcohol-free toner with ingredients like niacinamide or hyaluronic acid to soothe skin and balance moisture.
Exfoliant: Apply a gentle salicylic acid (BHA) treatment 2 to 3 times a week on the T-zone to clear pores and control shine.
Moisturizer: Apply a lightweight, oil-free gel or water-based moisturizer across the whole face, and layer a richer cream on dry patches if needed.
Sunscreen: Finish your morning routine with a broad-spectrum, lightweight SPF 30 or higher.
→ Oily
Common Signs of Combination Skin
Shiny or greasy appearance: Skin looks bright or oily, especially around the T-zone (forehead, nose, and chin).
Enlarged or visible pores: Pores look wide or stretched out from extra oil.
Clogged pores and blemishes: Frequent blackheads, whiteheads, or pimples on the face, chest, or back.
Dull or thick texture: Skin can look rough, dull, or dirty very quickly.
Makeup breakdown: Cosmetics slide off, run, or turn patchy fast because excess oil dissolves them
Recommended Daily skin Care Routine
Cleanse: Wash your face morning and night using a mild foaming cleanser , avoid harsh scrubbing.
Treat:Apply a lightweight serum containing niacinamide or salicylic acid to help control excess oil and clear pores.
Moisturize: Use a light, oil-free, water-based moisturizer. Skipping this step can trick your skin into making more oil.
Protect: Finish your morning routine with a broad-spectrum, mattifying sunscreen labeled oil-free.
→ Sensitive
Common Signs of Sensitive Skin
Redness, dry patches, burning, or breakouts after applying a product.
Causes: A damaged outer skin layer that lets moisture out and irritants in, often due to genetics, weather, or harsh chemicals.
Recommended Daily Skin Care Routine
Morning Routine
Clean: Wash your face with lukewarm water or a mild, fragrance-free cleanser.
Moisturize: Apply a soothing cream to lock in water and protect your skin barrier.
Protect: Finish with a broad-spectrum mineral sunscreen containing zinc oxide.
Night Routine
Cleanse: Remove dirt and makeup with an ultra-mild, non-foaming cleanser.
Treat (Optional): Use a calming serum with hyaluronic acid or ceramides only if your skin feels stable.
Moisturize: Smooth on a rich, fragrance-free night creamto repair overnight.
-
TINTED MOISTURIZER
Lightweight with just a hint of color. Tinted moisturizer evens out your skin tone while infusing it with extra hydration—a dual benefit that makes it a popular choice. It's perfect for those who want their skin to have a natural glow without looking like they're wearing makeup. Not recommended for oily or combination skin.
MATTE
Has no sheen and no glow to it but highlights can still be added. Please keep in mind that this finish accentuates skin texture, dry skin, acne, wrinkles and scars. It is not recommended for clients with skin that is peeling off.
DEWY
This look has a very radiant finish. Not recommended for clients with oily or combination skin, specially if planning on wearing the makeup all day in humid, hot climate. Ideal for normal to dry skin.
NATURAL/SATIN
This is the preferred finish by most clients, it gives the skin a natural glow with a little more coverage than a tinted moisturizer. The finish is natural with a subtle glow. Suitable for all skin types, except excessive oily skin.
FULL COVERAGE
This is a thicker, heavier more noticeable formula that hides skin discolorations, bruises, freckles, melasma, sun spots and uneven skin tones. This is more suitable for photoshoots or TV appearances.
→ Let us know if you will come to the appointment with any bruising.
-
Unlike traditional makeup, Airbrush Makeup is a gently, smooth and flawless makeup application that consist of spraying a fine mist of liquid foundation onto the skin through an airbrush gun. The look will be more of a matte finish. Traditional Makeup is press onto the skin with a makeup sponge to create a seamless look with the option of a dewy, natural or matte finish.
-
Hair extensions are recommended to add fullness and volume.
We recommend to use a volumizing shampoo and conditioner at least 3-4 times prior to the appointment.
Brand new hair extensions must be washed prior to the appointment.
The last shampoo will be 1-2 days prior to the appointment, let hair air dry.
Flat ironing the hair is not recommended.
Skip all hair styling products, specially serums, leave-in conditioner, hair spray, dry shampoo hair mousse, or any other product that will make the hair feel thin, sticky or smooth.
Recommended Brands
→ R&Co BLEU Ingenious shampoo and conditioner
→ PUREOLOGY pure volume both shampoo and conditioner.
→ AMIKA 3D volume and thickening shampoo and conditioner.
Please note
*Rinse conditioner well.
While we can oftentimes replicate a hairstyle when professional products are not used, it is not always possible. Incorporating hair extensions alongside the recommended shampoo and conditioner often provides the necessary fullness and texture to achieve better results and extend the longevity of the style.
-
Visit www.thehairshop.com
We recommend visiting the store so an associate can match the hair extensions to your natural hair color. No appointment is necessary.
-
Our artists' kits are stocked with high-end products, including a wide selection of human hair lashes for you to choose from. Additionally, foundations and skin care are carefully selected prior to your appointment to ensure we achieve your desired makeup finish.
-
False lashes, decollate makeup and a small touch up kit.
-
Our hair and makeup services are designed for maximum longevity to last throughout your event. However, minimal touch-ups may still be needed, especially for long events or outdoor weddings in the summer by the ocean, or during windy days.
You can book an artist in advance to remain on-site for touch-ups. Please let us know if you would like to add this service. -
Our artists will be working according to the scheduled timeline. To ensure everyone is ready on time, it is important that we stay on schedule. We encourage you share the timeline with your guest and ask them guests to bring reference images of their preferred hair and makeup styles.
To ensure your appointment runs smoothly, please prepare a medium-to-large clear workspace prior to your artist's arrival. Clearing the space after the artist arrives may reduce your scheduled service time.
*Additionally, while we love dogs, please keep them on a leash if they are likely to interact with the artist during the appointment.
-
HAIR
clients scheduled for a blow out: Shampoo your hair (30 minutes before the artist’s arrival for clients with thick, dense hair) (15 minutes before the artist’s arrival for clients with fine hair) and put it in a bun.
clients who are not scheduled for a blowoutand naturally have straight hair or soft waves: wash your hair the day before your appointment with a professional shampoo and conditioner and allow it to air dry. Avoid going to bed with damp hair, as this can create a frizzy texture.
Please note that clients who are not scheduled for a blowout are required to arrive at their appointment with completely dry hair, ready to be styled.
clients with natural tight curls or frizzy hair, blow dry hair the day before using a round brush or a hair dryer comb attachment.
avoid using a flat iron, hair serums, leave-in conditioners, or any styling products that will weigh your hair down before your upcoming appointment. Let us know if you are unsure whether you should use a specific product.
we are unable to service clients coming to the appointment with extremely oily hair because the hair will not accept the hair styling, additionally, we can not work with oily hair for sanitation reasons. Please keep in mind that the payment for this type of scenario is not refundable.
keep in mind that using the hotel’s shampoo and conditioner might not give the client the best results.
MAKEUP
come to the appointment with a clean, makeup-free face and no mascara. Removing old mascara during your appointment will cause redness and teary eyes. We provide false lashes for every makeup application, let us know ahead if you have eyelash extensions we will need to fill-in.
Important Notes:
skin conditions: We cannot service a client with contagious infections, broken or damage skin or severe inflammation such extreme eczema, pink eye, cold sores, styes, open wounds or cuts, fresh scabs or bleeding areas, severe sunburn, active allergic reactions, weeping eczema etc.
refunds: If we must decline a service, the service is non-refundable and non-transferable. Rescheduling a new appointment will incur new charges.
-
→ Makeup & hair reference photos.
→ Signed agreement.
→ Payment.
-
Yes, we have travel for our clients across the USA and worldwide.
-
Travel expenses are per Artist:
→ Transportation by air or ground.
→ Hotel or Airbnb
→ Meals and any related expenses required to provide the services e.i. parking expenses, toll fees etc.
-
Yes.
-
Our kits are sanitized prior to an appointment and in between clients. We replace every possible tool for disposables.